1. Overview of Platform

RoomLagbee acts as an online multi-vendor marketplace connecting users ("Guests") with third-party accommodation providers ("Hotels" or "Vendors"). RoomLagbee facilitates room bookings, payments, and communications, but does not own, manage, or operate any listed hotels.

2. User Accounts & Responsibilities

• Account Creation: To book a hotel or access certain features, you may be required to register an account. You agree to provide accurate, complete, and current information.

• Account Security: You are responsible for safeguarding your login credentials and for all activities that occur under your account.

• Eligibility: You must be at least 18 years old to make bookings on RoomLagbee.

3. Bookings, Payments & Pricing

• Booking Confirmation: A booking is considered confirmed only after you receive a official booking confirmation email or SMS from RoomLagbee.

• Pricing & Taxes: All prices listed on the platform are determined by the respective hotel vendors and may include or exclude applicable taxes, service fees, or charges, as specified during checkout.

• Payments: Payments can be made via approved online payment gateways or at check-in (where applicable). You agree to pay all charges associated with your reservation.

4. Cancellation & Refund Policy

• Cancellation rules, check-in deadlines, and refund eligibility vary depending on the specific hotel vendor and booking package chosen.

• Standard cancellations made 24 hours prior to check-in may qualify for a full refund, subject to the individual hotel's policy shown on the booking page.

• Approved refunds will be processed through the original payment method within standard banking business days.

5. Prohibited Conduct

Users agree not to:

• Provide false or misleading information when booking or creating an account.

• Use the platform for any fraudulent, unlawful, or unauthorized purpose.

• Interfere with or disrupt the performance, security, or network infrastructure of the Platform.

• Attempt to bypass any security or authentication measures implemented by RoomLagbee.

6. Intellectual Property

All content, branding, logos, graphics, interface design, and software on RoomLagbee are the property of RoomLagbee or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, or distribute any platform assets without prior written permission.

7. Limitation of Liability

• RoomLagbee is not responsible for the quality, safety, condition, or service provided by listed hotels.

• In no event shall RoomLagbee be liable for any indirect, incidental, special, or consequential damages resulting from your use of the platform or stay at any booked property.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Platform after such changes constitutes acceptance of the new Terms.

9. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

• Platform Name: RoomLagbee

• Email: support@roomlagbee.com

• Website: https://roomlagbee.com